Frequently Asked Questions:
Answers to the most commonly asked questions
- - Get Started
- - Top tips for uploading your job!
- - How to login and submit a job
- - Why was I charged for my job submission?
- - What to expect once we have received your job
- - What is your mailing address?
Receiving Your Completed Job:
- - Top Tips for your completed job
- - Why have you placed a temporary pause on my job submissions?
- - Bulk Edits with Lightroom's Quick Develop Relative Adjustments
- - How do I re-associate my Catalog images ([ ! ] or grey boxes)
- - For customers who use presets on their images, what are your “best practice” recommendations?
- - Zipped File Permissions
Account and Billing:
Annual Plan Subscriptions:
Our Professional Services:
- - What are your services & prices?
- - What are your Turn Around Times?
- - Do you have minimums?
- - What does the Custom Pro Color Correction service involve?
- - Do you provide Cropping and Straightening for my images?
- - My Culling Job was delivered, what are the images kept based on?