ShootDotEdit Help Desk

DotMan October 30, 2013 Common Questions

So you’ve just updated to the latest and greatest MAC OS and version of Java BUT your ShootDotEdit uploader is giving you a funny look and doesn't want to cooperate. 

This article contains all the information you’ll need to get back up and running with your job submissions.

 

What happened to your Java Install?

1. Updating to OSX 10.9 Mavericks uninstalls Java from your computer.

If you are experience this problem, you are likely seeing one of the screens showcased below.  They are showcased according to standard browsers used:

 

Chrome:

Where_did_java_go_-_Chrome-3.png

 

Firefox:

Where_did_java_go_-_Firefox-3.png

 

Safari:

Where_did_java_go_-_Safari-3.png

 

We Recommend Firefox for Java Uploads 

 

  1. Firefox is the most stable and compatible browser for java uploads right now.

    To download Firefox visit: http://www.mozilla.org/en-US/firefox/new/

  2. Chrome on OSX 10.7 Mountain Lion and newer does not support Java 7, ShootDotEdit DOES NOT recommend trying to use Chrome on newer systems to upload via Java. 

  3. Safari will not show files or folder contents as it has compatibility issues with Java 7 Update 45. ShootDotEdit DOES NOT recommend using Safari with Java 7 Update 45 / OSX10.9 Mavericks.

How to Re-Install Java 

1. Visit http://www.java.com/en/download/index.jsp, and download the lastest version to your computer.

 

Download_Java_from_Website-2.png

 

2. Double click to start the install

 

Screen_Shot_2013-10-30_at_11.32.33_AM-2.png

 

3. Double Click on the Package.

 

Install_Java_2-3.png

 

4. Click Continue.

 

Screen_Shot_2013-10-30_at_11.35.53_AM-3.png

 

5. Click Close. Java is now downloaded and updated on your computer.

 

Screen_Shot_2013-10-30_at_11.37.15_AM-2.png

 

6. Now go back to ShootDotEdit and refresh your screen.

 

Screen_Shot_2013-10-30_at_11.49.05_AM.png

 

7 . You’ll need to allow the Uploader to Run on your computer. This warning pop-up will appear. Check the “I accept” box and continue by pressing “Run”.

 

Allow_Uploader_to_Access_Your_Files-2-3.jpg

 

8. You’ll also need to make sure our website can connect with the Uploader, another security warning will pop up. Select “Allow”

 

Allow_Uploader_to_Access_Your_Files_2-2.jpg

 

 

9. You will now be able to upload files to ShootDotEdit. Your screen should now look like this.

Click “Add” to start selecting images for upload.

 

Java_working_-_Click_add-2.png

 

10. Once you have selected your images click the green arrow in the bottom left corner.

 

Once_files_are_added_click_the_green_button_to_upload-2.png

 

11. Once all your files have finished uploading you can click the blue button that says “Is your upload Complete? Click here to Verify!”

 

Upload_done_-_proceed_to_verify-2.png

 

Want to know more about new tech updates for a Flash uploader?  Click here

 

DotMan August 02, 2013 ShootDotEdit Workflow TUTORIALS

Lightroom 5 - #4 Receiving a Complete Job

Check out the non-segmented video from Lightroom expert Jared Platt

Lightroom 5 - #4 Receiving a Complete Job: Video Tutorial

  1.  Open the original Lightroom catalog used to submit to ShootDotEdit. (0:10)

  2. In Finder/Explorer find the zipped Lightroom catalog you downloaded from the email sent by ShootDotEdit. (0:42)

  3. Drag the zipped Lightroom file onto your desktop and double-click to unzip and open. 

  4.   The unzipped file will create a folder containing your finished Lightroom catalog (1:00)

  5. Go back into Lightroom and the original catalog (1:50)

  6. Go to "File/Lightroom" -> "Import from Another Catalog" on the drop down menu. (1:53)

  7. In the Dialog box that opens up, navigate to the new finished Lightroom catalog on the desktop. Click on the catalog and select "Choose" on the dialog box. (2:02)

  8. As the files begin to sync, a Dialog box will open. Ensure that all of the files are selected in the Catalog Contents box. In the "Replace" bar, select "Metadata and Develop Settings Only" from the drop down menu. Select "Preserve old settings as a virtual copy" if desired. Click "Import". (2:15)

  9. The edits will begin to populate in the Lightroom catalog (3:31)

- ShootDotEdit Lightroom 5 Workflow -

#1. Client Setup

#2. Prepping Your Job

#3. Submitting Your Order

#4. Receiving a Completed Job

DotMan August 02, 2013 ShootDotEdit Workflow TUTORIALS

Lightroom 5 - #3 Job Submission: Video Tutorial

Check out the non-segmented video from Lightroom expert Jared Platt

Lightroom 5 - #3 Job Submission: Video Tutorial

 

  1. Locate the Catalog and Smart Previews on your computer through Finder/Explorer  (0:10)

  2. You will need to upload the following 3 files with your job submission: the Lightroom catalog, the Smart Previews.lrdata file, and the Preview.lrdata file. (0:25)

  3. Log into secure.shootdotedit.com with your Client ID and Password 

  4. Click the "Submit Job" tab (in the upper right)  then “Color Job”, fill out all areas of the Job Submission form. Ensure that the "Lightroom 5" Workflow is selected. (1:35)

  5. Select the Color Wizard and choose your skin tone, exposure, temperature, and contrast. Once you are satisfied with your choice click “select profile”(3:40)

  6. If you are new to ShootDotEdit then we suggest you request a DotPreview. (4:28)

  7. Allow the Java Uploader access to your files. (6:00)

  8. Click on the green "Add" button on on the upper left side of the Uploader. Use the dialog box to navigate to where your files are saved, select the files, and click "Open".  (6:25)

  9. The files will populate in the Uploader. While there are only three files uploaded, each previews file represents many smaller files, which will populate in the Uploader individually if the previews files are not zipped. (7:00)

  10. Once the files are queued in the Uploader, click the green "up" arrow to start the upload. Once the green arrow turns into a red square button and a upload progress bar has appeared, your upload is going! (7:25)

  11. Once the Upload has finished, click the "Continue" button on the bottom of the page to go to the Verification page. Once ensuring that all of the images have been uploaded, click on the "Verify Upload" to mark the upload as completed. (7:28)



Relax Like Platt



- ShootDotEdit Lightroom 5 Workflow -

#1. Client Setup

#2. Prepping Your Job

#3. Submitting Your Order

#4. Receiving a Completed Job

DotMan August 02, 2013 ShootDotEdit Workflow TUTORIALS

Lightroom 5 - #2 Prepping Your Job: Video Tutorial

Check out the non-segmented video from Lightroom expert Jared Platt

 Lightroom 5 - #2 Prepping Your Job: Video Tutorial

 

  1.  Highlight all of your images (0:04)

  2.  Drag the highlighted images into the "Collections" area (0:06)

  3.  Open the "Drag and Drop Images" collection under "My Job" to view all of the sorting options for your images (0:30)

  4. Drag and drop the images into the appropriate folders, ie: "Color Correct these", "CULL these", etc. (0:45)

  5.  Once the images have been dropped into the collection, you will see the number of images that the collection contains appear to the right the collection title. (1:00)

  6. Export the Catalog by going into the "Folders" area and select the folder containing the images you would like to submit to ShootDotEdit(1:09)

  7. Right click the folder and select "Export This Folder as a Catalog" (1:16)

  8. In the Dialog window that pops up, rename the catalog as desired and select a place to save it to (1:20)

  9. Three options are available at the bottom of the Dialog window: Export Negative Files, Build/Include Smart Previews, and Include Available Previews. Ensure that ONLY Build/Include Smart Previews and Include Available Previews are checked. (1:37)

  10. Click "Export Catalog" (2:55)

  11. Lightroom will begin to create Smart Previews for every file. (3:00)


- ShootDotEdit Lightroom 5 Workflow -

#1. Client Setup

#2. Prepping Your Job

#3. Submitting Your Order

#4. Receiving a Completed Job

DotMan August 02, 2013 ShootDotEdit Workflow TUTORIALS

Lightroom 5 - #1 Client Setup

Learn how to quickly and easily setup your business for Lightroom 5 Submissions to ShootDotEdit, the World's #1 Post Processing Partner for Professional Wedding Photographers. 

Step by Step:

  1. Login to https://secure.shootdotedit.com/
  2. Click on the "Submit Job" tab in the upper left
  3. In the "Downloads" Section download a copy of the ShootDotEdit Lightroom 5 Catalog 

    Screen_Shot_2013-10-30_at_5.26.08_PM-2.png

  4. Navigate to your downloads
  5. Unzip the file
  6. Copy and Paste the zipped Lightroom Catalog into your working folder 
  7. You can now un-zip a new SDE Lightroom Catalog for each new event that is submitted.  :)

 

- ShootDotEdit Lightroom 5 Workflow -

#1. Client Setup

#2. Prepping Your Job

#3. Submitting Your Order

#4. Receiving a Completed Job