Knowledge Q
ShootDotEdit Help Desk
DotMan May 02 • In the NEWS
We're celebrating our 5th Birthday and have decided to offer an super duper deal for our customers in the month of May!
Here are the deets:
- HALF-OFF* of our CULL service for the month of May
- FREE* Overnight Shipping to us, because Fast is Best™
Thank you for making us the first choice for post production. You are why we exist, and we think about that, every single day.
ShootDotEdit
*(here’s the fine print) Job minimums for this deal are 1500 images for culling and 500 images for color correction. For U.S. customer only.
DotMan September 14, 2011 • Common Questions
Pay attention to these few key points and your experience will be smooth sailing!
- In order to take advantage of the Pictage + ShootDotEdit (SDE) Discounts, you will need to sign up HERE. If you have not Registered with us, go to step 2. If you are already an SDE customer, navigate to the "Billing" tab and verify your Pictage membership!
- Once you have registered, you will need to validate your Pictage membership. If you are already a ShootDotEdit customer, then simply navigate to the BILLING INFORMATION tab, enter your Pictage credentials, and Validate your membership. Either way, once your membership is validated, you will automatically receive the discounts.
- VERY IMPORTANT - The membership provides for FREE processing to FREE Uploading of your completed job to Pictage and a 6 business day (or less) Turn-Around-Time on all jobs.
NOTE: You must order these items during the job submission process. Don't worry :) Our system will discount the costs accordingly.
And, well, that should do it! And, of course, should you have any other questions or need anything else, don't hesitate to call, email, or live chat!
Cheers to no more editing!
ShootDotEdit
DotMan September 14, 2011 • In the NEWS
ShootDotEdit & PIctage Integrate!!!
At ShootDotEdit, we are for the Wedding Pro and everything they shoot (ie. Weddings, Engagements, Boudoirs, Portraits, etc.). And, many of you have told us that eliminating steps along the way in your workflow would be a huge help. With that in mind, we have integrated our New Workflow system with our with Pictage: nation’s leading provider of software and services to professional photographers.
If you are a "verified" Pictage member / photographer, you will now receive the following benefits:
- Super-Fast Turn-Around-Times of 6 business days or less!
(Standard TAT's are 8 business days or less) - FREE upload to Pictage (normally $0.05/image)!
Now, when placing your order inside of ShootDotEdit, simply choose from a drop down menu the Pictage Event Gallery you would like us to upload to and when the job is complete, we'll send it there no charge!
If you’d like more information on Pictage, CLICK HERE.
Cheers!
DotMan May 04, 2011 • New Customer Common Questions
Unsure of your internet UPLOAD Speed, you test it out by CLICKING HERE! When you run the test, be sure that you are not UPLOADING any data to get an accurate report!
| Upload Speed | upload time per image | 100 images every: (hrs:mins:secs) |
| .5 mb/sec | 5:00 | 8:20:00 |
| 1.5 mb/sec | 1:42 | 2:50:00 |
| 2.0 mb/sec | 1:17 | 2:09:00 |
| 3.0 mb/sec | :51 | 1:25:00 |
| 6.0 mb/sec | :26 | 44:00 |
| 10 mb/sec | :15 | 25:00 |
| 24 mb/sec | :06 | 10:00 |
- The quality of your internet connection and the way in which your computer is connected to your internet will play an important role in speeds and dependability of your Upload. You can read up on the influence of latency and jitter.
- Also, keep in mind that your "modem" and "ISP" require a small portion of your bandwidth in order to operate. This will always cut a small slice out of your total available bandwidth. This happens in the background and is also known as "physical signaling overhead".
DotMan November 12, 2010 • Common Questions
Pay attention to these few key points and your experience will be smooth sailing!
- In order to take advantage of the Zenfolio + ShootDotEdit Discounts, you will need to sign up
HERE if you do not already have an account. If you do, then go HERE to ADD this option to your plan! - Once you have registered, you will need to validate your Zenfolio membership during registration. If you are already a ShootDotEdit customer, then simply navigate to the BILLING INFORMATION tab, enter your Zenfolio credentials, and Validate your membership. Either way, once your membership is validated, you will automatically receive the discounts.
- VERY IMPORTANT - The membership provides for FREE processing to JPG and FREE Uploading of your completed job, but you must order these items during the job submission process. Don't worry :) Our system will discount the costs accordingly.
- For security reasons, we cannot create folders for you inside your gallery. So, be sure do create a gallery folder for us to UPLAOD your completed job!
- Lastly, please tell us what you named the folder and where you put it! Think of the location of your gallery folder as your computer file/folder structure: 2010/Weddings/Mike&Melissa.
And, well, that should do it! And, of course, should you have any other questions or need anything else, don't hesitate to call or email!
Cheers to no more editing!
ShootDotEdit