Getting started with ShootDotEdit can be a challenge. It isn't necessarily easy to trust a Specialist with such a vital part of your workflow. But, I want you to know that we wholeheartedly understand, and have created the Connecting the Dots Webinar for YOU! :)
Along the way, if you should ever have questions, please reach out to Customer Success. We are here to help!
0:00 - Introduction: ShootDotEdit is here for you! Feel free to reach out to our Customer Success Team and Color Consultants for help and information!
2:00 - Getting Logged In: Bookmark secure.shootdotedit.com to access login expediently. Be sure to always type your password, rather than copy and paste!
3:05 - Summary Page: The first page after you log in will list past and current jobs, and active uploads(with a link to uploader)
3:32 - You may be prompted to fill out your Client Profile; this means more information is needed. The Client Profile can be updated at any time!
4:17 - Job Settings: Global Preferences that will apply to every job(black and white, phase 1 artistic editing, categorization, renaming)
6:20 - Benefits and Accounts: add your accounts from hosting sites, such as ShootProof
8:00 - Job Submission
8:50 - Job Details: Fill out information to easily organize your job and make it easier for you to communicate with us. Please be sure to provide an accurate image count, so that your job does not risk being put on hold!
11:00 - Workflow Rundown: The Lightroom workflows require ShootDotEdit's template Lightroom Catalog, which organizes your job for the most efficient service. Our Customer Success Team is happy to assist in your mastery of the workflow process!
13:50 - Select Services: Custom Pro Color is by far our most popular service! Check out our other services and pricing at http://shootdotedit.com/pricing-plans/
14:40 - Color Wizard: Create a Color Profile to guide our editors in creating the results you want! Select a skin tone(light, fair, medium, or dark) and adjust the exposure, temperature, and contrast.
17:12 - DotPreview: We will edit 10 images from your upload to match your Color Profile, and then submit them for your approval. Consider the DotPreview your color insurance!
18:40 - Delivery Methods: Choose how you would like to receive your job back, and in which format.
19:38 - Priority Options: Our standard turnaround time is as fast as 48 hours, and no longer than 5 business days! You can always place a Rush Order to get your job back within 3 business days, for an additional charge.
20:25 - Checkout: Agree to the Terms and Conditions, and place your order. If you are applying a Promo code, keep in mind that it is case sensitive!
21:30 - Uploading!
21:46 - Uploader: Drag and drop your files, or manually add them into the uploader. You may use our Chrome, Java, or Flash uploaders, whichever you prefer!
23:20 - Verify that your upload is complete! Now your job is ready to be received by ShootDotEdit!